Divine Love Club™

Terms And Conditions

Refund Policy

Since Tovad Holdings Pty Ltd offers non-tangible irrevocable goods we do not issue refunds once the order is accomplished and the product is delivered. As a customer you are responsible for understanding this upon purchasing any item at our site. However, we realize that exceptional circumstance can take place with regard to the character of the product we supply. Divine Love Club™ (Tovad Holdings Pty Ltd) will not refund purchases for belief issues, nor due to misunderstandings about any of the products in the membership program. Tovad Holdings Pty Ltd also reserves the right to decline refund requests in the following situations:

  • When a customer demands a refund without reason immediately after buying the membership.
  • When a customer informs us about changing his/her decision to buy the membership.
  • When reasons which prevent a customer from receiving the activations and are stated clearly. For example, if the customer requests a refund due to the absence of a "feeling" which we never claimed to provide and which are not listed in the feature list for our membership.

The above are not automatic rules and are applied on a per-individual basis and exceptional circumstances happen. We are always available to discuss customer needs and to work with you to ensure our membership is able to meet your needs. We do honor requests for refund for the following reasons:

  1. Verified non-delivery of the product: due to some e-mailing issues where you do not receive an e-mail from us.

Payment issues (PayPal and Stripe)

Upon investigation, some issues may be found to be on the side of PayPal or Stripe. We request that you contact either PayPal or Stripe in your relevant country (e.g. PayPal Australia) to further investigate the issue so that it can be resolved. If you wish to cancel your monthly subscription you are welcome to do so through your PayPal account or contact us at support@divineloveclub.com.

IMPORTANT MEDICAL DISCLAIMER: The information on this site is NOT INTENDED or IMPLIED to be a substitute for professional medical advice, diagnosis or treatment. All content, including text, graphics, images and information, contained on or available through this web site is for general information purposes only. Please see a medical professional if you need help with depression, illness, or have any concerns whatsoever. WE DO NOT OFFER MEDICAL ADVICE, COURSE OF TREATMENT, DIAGNOSIS OR ANY OTHER OPINION on your conditions or treatment options. SERVICES OR PRODUCTS THAT YOU OBTAIN THROUGH THIS WEB SITE are for information purposes only and not offered as medical or psychological advice, guidance or treatment. Results shared are not typical. You may or may not experience anything from our sessions, the services provided by teachers, speakers and guests. Please consult a medical professional if you are experiencing illness, depression, anxiety, mood swings or any concerns whatsoever. These statements have not been evaluated by the Therapeutic Goods Administration. These products and services are not intended to diagnose, treat, cure or prevent any disease.